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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

About Preyze & Products Questions

Preyze is an online fashion store offering high-quality women’s fashion items, with a focus on comfortable and stylish clothing made from 100% cotton, including Supima cotton, one of the finest cottons in the world.

We offer a range of women’s fashion items including Supima Cotton T-shirts, Co-ord Sets, Round Neck T-Shirts, Sweatshirts, All Day Pants, V Neck T-shirts, and Full Sleeve T-Shirts. All our products are made from 100% cotton to ensure comfort and quality.
Supima cotton is a premium variety known for its superior strength, softness, and color retention. It makes our clothing more durable, softer to the touch, and resistant to pilling, giving you a luxurious experience.
Yes, our products come in various sizes. You can find detailed sizing information on each product page.

Each product page includes a size guide to help you pick the best fit. Measure yourself and compare your measurements with our guide for the most accurate sizing.

Ordering & Payments Questions

We accept Only Cash on Delivery (COD) in selected regions.
For COD orders, you pay in cash when your order is delivered. This option is available in certain regions of India.
Yes, you can cancel or modify your order before it is shipped. Contact our customer service team immediately for assistance.

Once your order is shipped, you will receive an email with tracking information. You can also track your order under the 'My Orders' section on our website.

Yes, we frequently offer promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

Shipping, Returns & Customer Support Questions

Orders are typically delivered within 5-7 business days, depending on your location. Processing usually takes 1-2 business days.
Currently, we only ship within India. We are working on expanding our shipping to international regions soon.
We accept returns and exchanges within 15 days of delivery, provided the item is unused and in its original condition. Please note that this policy may not apply to all items. For detailed information, please check our Returns & Exchanges policy
We recommend washing our cotton items in cold water and drying them on low heat to preserve the fabric's quality. Specific care instructions are provided on each product page.
You can reach us through the Contact Us page or email us at support@preyze.fashion.com . We respond to all inquiries within 24 hours.
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